01
Praised the team’s responsiveness, willingness to go beyond the agreed scope, and the quality of the completed application.
Joshua HarrisEtelligens client
RESTAURANT TECHNOLOGY, COMMERCE & LOYALTY
Delighting the World’s Most Devoted Fans
Unifying mobile ordering, loyalty, web, eCommerce, and marketing technology for a high-volume consumer brand.
2.1MLoyalty accounts
46%Purchase conversion lift
99.9%Mobile availability
The challenge
Create one dependable customer journey across fragmented restaurant technology.
Digital ordering, web, loyalty, commerce, email, restaurant data, and point-of-sale environments had evolved unevenly, creating inconsistent experiences for customers and operational friction for internal and franchise teams. The transformation had to support high transaction volumes, localized menus and promotions, content velocity, and a growing loyalty audience without sacrificing reliability.
Etelligens approach
Etelligens worked across research, experience design, mobile and web engineering, eCommerce, analytics, SEO, content platforms, and marketing technology to create a shared product roadmap. Mobile ordering and pickup flows were simplified, digital touchpoints were brought into a consistent design system, and location-aware experiences supported franchise-specific menus and promotions. The program also improved content-management workflows so internal teams could launch campaigns and product pages faster.
What we delivered
Connected capabilities, one accountable delivery team.
Strategy, experience, engineering, data, and operations were planned around the same business outcome rather than delivered as disconnected workstreams.
- Native mobile ordering and pickup experience
- Loyalty and customer-account journeys
- Corporate website and eCommerce modernization
- Location-aware menu and promotional experiences
- CMS and marketing-technology integration
- Analytics, SEO, performance, and release optimization
Measured outcome
Discuss a similar challenge ↗
Digital delivery tied to business results.
The connected platform supported 2.1 million loyalty accounts, a 46% increase in purchase conversion, and 99.9% average mobile availability. Beyond customer growth, the roadmap reduced software fragmentation and shortened the cycle for mobile releases, creating a stronger operating model for ongoing digital commerce and loyalty innovation.
- 2.1M loyalty accounts with strong year-over-year growth
- 46% purchase-conversion increase
- 99.9% average mobile availability after launch
What clients say about us
Trusted for responsiveness, delivery quality, and ownership.
Feedback from clients who have worked with Etelligens across application development, web platforms, branding, and complex software delivery.
02
Highlighted the quality of the website, strong troubleshooting, fast understanding of requirements, and a positive overall delivery experience.
Dean EdelsonEtelligens client
03
Commended the booking-application team for identifying overlooked issues, exceeding expectations, and delivering a polished finished product.
Dr. Matthew MaggioEtelligens client
04
Said the team captured the brand’s identity effectively, communicated promptly across Western time zones, and earned continued work on product and service branding.
Joel LogicEtelligens client
05
Described the team as highly capable and accessible, crediting them with rescuing a difficult software project and consistently going the extra mile to deliver on time.
SargeEtelligens client
06
Highlighted faster-than-expected delivery, close adherence to requirements, and strong communication throughout the web-development project.
Christopher SandsEtelligens client
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