Usability Testing Company
Etelligens is an award-winning usability testing company that consistently delivers outstanding usability testing solutions. Our expertise spans across software development, design methodologies, and usability testing to ensure the best user experience for our clients. The primary goal of our usability testing services is to identify usability errors, collect qualitative feedback, and improve user satisfaction before launching your product.
Why Etelligens for Usability Testing?
Certified Usability Experts
Our team is well-versed in user-centered design methodology and boasts extensive experience in usability testing across all aspects of User Experience (UX).
Advanced Testing Tools
We utilize leading usability testing tools such as Optimizely, CrazyEgg, ClickTale, Keynote, UserZoom, Usabilla, and more to ensure the best testing results.
Well-equipped Testing Lab
Our lab is equipped for various app usability tests on platforms like iOS, Android, and Windows, ensuring robust and comprehensive testing across all devices.
24/7 Support & Maintenance
We believe in long-lasting, trusting relationships with our clients, offering continuous support and maintenance for all usability testing services.
Improved App Performance
Our usability testing helps you develop apps faster, cheaper, and more efficiently. It leads to increased traffic, higher sales, better user engagement, and improved productivity.
Our Usability Testing Services
Mobile App Usability Testing
Multiple Device Testing
Hallway Testing
UI Testing
UX Testing
Remote Usability Testing
Website Usability Testing
Our Usability Testing Process Includes
Initiation
Define the goals and scope of the usability tests.
Test Requirement and Planning
Plan the specifics of each test based on the product and target users.
Environment Set up and Test Decision
Prepare the testing environment, selecting the right devices, tools, and test participants.
Execution and Defect Tracking
Conduct the tests and track any usability issues that arise during testing.
Closure Reporting and Maintenance
Provide detailed reports and recommendations, followed by ongoing maintenance to ensure improvements are implemented.
Frequently Asked Questions
1. What is business usability testing?
Usability testing involves evaluating the functionality of a website, app, or digital product by observing real users as they try to complete tasks. Typically, researchers hired by a business observe these users either in-person or, more commonly, during remote testing sessions.
2. Is usability testing manual or automated?
Automated testing excels in regression testing, repetitive tasks, and load testing, whereas manual testing shines in scenarios requiring human intuition, usability testing, and exploratory testing.
3. What kind of testing is best for usability?
Guerrilla Testing is ideal for conducting usability tests in the early stages of product development. Participants typically spend 5–10 minutes providing immediate feedback on the product.
4. Who is involved in usability testing?
Ideally, your test participant should be from within your organization but not directly engaged in your project, to avoid any preconceived notions about the product. Alternatively, you could test a small group of participants who closely match your target user profile.
5. Is usability testing part of UAT?
UAT and usability testing play distinct roles in app development. While they may seem similar, they serve different purposes. UAT verifies functionality, whereas usability testing ensures user satisfaction. Both are crucial for delivering a high-quality product.
