KPO & BPO
Knowledge process outsourcing (KPO) is about outsourcing of core information-related business activities which are integral part of a company’s value chain. KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise.
In Etelligens we provide analytical and Research support to companies which struggle with lot of business data and information. Our services include legal advisory, data mining, database creation, and patent research. To extent our services we have 24*7 BPO services for below mentioned areas.
Our KPO & BPO Services Includes
Our KPO Services Include:
Learning Solutions
Management Training
Data-Analysis and Research
Management Consulting
Market Research
Our BPO Services Include:
Back Office Functions
Infrastructure Management
HR Services
E-commerce Support Services
Accounts and Finance Services
Underwriting Process
Benefits of Hiring BPO and KPO Services from Etelligens
Hiring BPO and KPO services from us can help your business to reduce their operational overheads and get specialized services faster and effectively.
We provide flexibility in terms of meeting deadlines, cost, deliverable, 100% accurate, implementing technological advancements and exceptional qualities.
The outsource activity will be performed by our trained and managers and executives to deliver the best to our clients.
We personally get in touch with our business associates and clients so to work as per their requirements and helps them in achieving their organizational goals.
We have the excellence and well-equipped to take the challenges to become the best Business Process Outsourcing Companyin India.
Our constant zeal to reach the leading Knowledge Process Outsourcing in India in the market has paved the path to gather uncountable satisfied clients and accomplish the organizational dream.
We use best technological solutions such as Content services, Voice services, VPN connectivity, project management tools, legal writing, analysis of data, technical writing, web conferences tools, VPN connectivity, remote desktop, etc.
Frequently Asked Questions
1. What is the meaning of KPO and BPO?
BPO (Business Process Outsourcing) primarily aims to reduce costs by handling various business processes. In contrast, KPO (Knowledge Process Outsourcing) provides specialized knowledge-based services, such as data analytics and information technology, to support and enhance core business functions.
2. What is the difference between a call center and a BPO?
The key difference is that a BPO company handles various back-office tasks for a business, such as customer support or accounting, while a call center company focuses solely on managing telephone calls.
3. What is the difference between IT and BPO?
IT stands for information technology, encompassing both hardware and software roles within a company. BPO, short for business process outsourcing, involves contracting a third party to handle non-core business functions.
4. Why do companies choose BPO?
Business process outsourcing (BPO) is a strategic business approach where companies assign specific processes to external providers. This strategy helps in cost savings and enables companies to expand their operations efficiently. By outsourcing these functions, companies can focus more on critical aspects of their business.
5. What are the services provided by KPO?
"KPO services typically include market research, financial analysis, data analytics, legal support, healthcare services, content development, engineering design, intellectual property management, and technical documentation. These tasks require specialized expertise and skills from professionals.