Salesforce Einstein AI

Salesforce Einstein AI: Driving Business Benefits

  • Deliver personalized predictions and recommendations to boost customer engagement.
  • Operationalize AI across workflows and business processes to enhance efficiency.
  • Embed predictive insights seamlessly into records and apps for data-driven decisions.
  • Scale customer service with powerful AI tools for personalized attention and reduced handling time.
Einstein AI Benifit
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Unleashing the Power of Salesforce Einstein AI

By leveraging Salesforce Einstein AI's predictive capabilities, we help businesses innovate strategies that significantly boost employee productivity and elevate customer satisfaction. Our solutions streamline daily customer interactions, reduce handling times, and empower your team to deliver smarter, faster services.

Discover the Key Features of Salesforce Einstein AI

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Advanced Machine Learning

Gain accurate insights and predictions to inform strategic decisions.

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Automatic Speech Recognition

Enhance user interaction with seamless voice integration.

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Intelligent Automation

Reduce handling time and operational costs with AI-driven processes.

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Natural Language Processing

Improve customer communication through AI understanding of language.

Achieve the Extraordinary with the Right Consulting Partner

Unlock the full potential of Salesforce Einstein AI with Etelligens.Need advice or guidance?

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Frequently Asked Questions

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Salesforce Einstein is an AI technology created by Salesforce. It leverages machine learning, natural language processing, predictive analytics, and other AI techniques to analyze data, uncover insights, and automate tasks.


Benefits of Adopting Salesforce Einstein

• User Readiness: As Einstein is integrated into the Salesforce platform, it can be seamlessly incorporated into your existing Salesforce-based business processes without needing external tools.

• Increased Productivity and Efficiency: Boost your team's productivity and streamline operations.

• Data-Driven Decision Making: Leverage powerful analytics to make informed, data-driven decisions.

• Low Entry Threshold: Easy to adopt and start using with minimal barriers.

• Customization Options: Highly customizable to fit your specific business needs and processes.


To train your bot, first select the bot you wish to train. In the Bot Builder, navigate to the Einstein Bot dropdown and choose Model Management. On the Bot Training tab, click on Build Model and allow a few minutes for the training process to complete. Once done, test your bot to ensure it works as expected.


To enable Einstein and Einstein Copilot, follow these steps: In the Setup menu, enter "Einstein Setup" in the Quick Find box and select it. Then, enable the "Turn on Einstein" option. Next, to enable Einstein Copilot, enter "Copilot" in the Quick Find box from the Setup menu, and select "Einstein Copilots."


Harness the power of AI to forecast the future of your business with Einstein Prediction Builder. This tool offers a comprehensive learning map with curated resources that guide you through every step of building a prediction, from initial exploration to troubleshooting. Designed specifically for admins, Einstein Prediction Builder provides customized AI solutions tailored to your needs.